![]() Returns are accepted within 30 days from the time you receive your instrument. All shipping costs associated with the return are the responsibility of the purchaser. The warranty does not cover normal wear, damage caused by misuse, abuse, modification, acts of nature, routine maintenance, adjustment, cosmetic details nor the durafoam case. The warranty is a 3 year structural warranty to the original owner only. You will need to check with the appropriate government entity in your country for specifics on any fees you may be responsible for. Import Duties Import duties are the responsibility of the purchaser. There are no claim forms to be filed so you will get a replacement right away. We self insure all shipments for damage or loss. ![]() What happens if an instrument were to be damaged or lost during shipping? Please allow 5-10 working days from the date of purchase to the ship date. Mexico: $75, USPS Express Mail InternationalĬanada: $95, USPS Priority Mail InternationalÄ®verywhere Else: $135, USPS Priority Mail International Domestic/Continental 48: Varies Generally around $45, UPS GroundÄomestic/Alaska & Hawaii: $95, USPS Priority Mail
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